Toll Free: 888-302-7400  |  Fax: 443-325-7559  |  Email: contact@optivor.com

Our Mission
As a trusted advisor, provide CLARITY, FOCUS and VALUE for converged enterprise telecommunications.

As a Nortel Elite Advantage Partner, Optivor provides excellent maintenance and support services to all of our Nortel customers.  We offer a complete range of services including:

• Design
• Installation
• Support

Optivor is a proven business partner. We are proud of our record of exceptional growth. This is an achievement that speaks to our unyielding goal to satisfy the customer desire for quality support. We currently have customers in 46 states and 16 countries.

Our People
All Optivor employees are certified on Nortel, and our technical staff averages more Nortel experience than anywhere in the world. Optivor is 100% focused on Nortel.

Every Optivor employee is Nortel certified. This technical culture is a comparative advantage for our clients. Optivor maintains more than 250 active Nortel certifications.

In the United States, there are very few professionals with ten or more active Nortel certifications - - Optivor has several of those people among our technical team. This commitment to competency is one of Optivor’s key differentiators. In fact, Optivor holds more than 200 Nortel certifications.

Optivor attracts and retains the best and the brightest Nortel technical staff available. Optivor has experienced exceptionally low turnover in technical staff over the past few years. Optivor offers competitive compensation and benefits, extensive training, and an unrivaled work environment for its employees. This is why senior technical staff members from larger, more bureaucratic organizations have joined Optivor – because we have access to Nortel, we train on Nortel and we engage on Nortel.

Our Nortel Relationship
Optivor maintains excellent relations with all facets of the original equipment manufacturer, Nortel. We are very active with Nortel user groups. Additionally, Optivor is actively engaged in Nortel product development, marketing programs, events and promotions.

Optivor is a Nortel “Elite Advantage” partner (top 3% of all Nortel partners), and is fully authorized to sell and service all Nortel enterprise products. Optivor is a sponsored GSA Schedule Reseller for Nortel.

Optivor has consistently received the highest grades from Nortel. In Nortel’s first partner audit (2004), Optivor received the highest marks of all Nortel partners. In Nortel’s 2005 Advantage Program CSAT survey Optivor received a Nortel Customer Loyalty score of 100%!

We can show you why Nortel is a better value (price AND performance). Every organization we have helped objectively and thoroughly evaluate Nortel voice and data products has determined Nortel’s engineering quality and price far exceed expectations.

Optivor (U.S.) (888) 302-7400

Why Optivor?
With an unparalleled pursuit of excellence and quality, Optivor is uniquely qualified as the preferred Nortel Communications solution provider. Optivor combines world-class service and solutions capability in Nortel voice, data, wireless, security and convergence.